Privacy Policy
Last updated: 2026-02-27
1. Information We Collect
MotorPartsFinder collects information you provide directly when creating an account, including your name, email address, and payment details processed through Stripe. We also collect information about your parts searches, including vehicle make, model, year, part descriptions, and target price ranges. Technical data is automatically collected, including your IP address, browser type, device information, operating system, and browsing patterns on our platform. We use cookies and similar tracking technologies to maintain session state, remember preferences, and analyse usage patterns. We may also collect geolocation data to provide region-specific marketplace results and currency conversions.
2. How We Use Your Information
Your personal information is used to provide and improve our parts-scanning service, process subscription payments, send search result notifications via email and SMS, and communicate important account or service updates. Search criteria and preferences are processed by our AI matching algorithms to identify relevant parts across monitored marketplaces. We analyse aggregated, anonymised usage data to improve our scanning accuracy, expand marketplace coverage, and enhance the user experience. We may use your email address to send marketing communications about new features or plan offerings, from which you can unsubscribe at any time.
3. Data Sharing and Third Parties
We share your payment information with Stripe for transaction processing. Email notifications are delivered through our SMTP provider. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share anonymised, aggregated data with analytics partners to improve our service. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, and we will notify you of any such change. We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, safety, or property.
4. Data Storage and Security
Your data is stored securely on servers managed by Supabase with encryption at rest and in transit. We implement industry-standard security measures, including TLS encryption, secure authentication protocols, and regular security audits. Access to personal data is restricted to authorised personnel who require it for service operation. While we take every reasonable precaution to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity occurring under your account.
5. Your Rights Under GDPR
If you are located in the European Economic Area or the United Kingdom, you have specific rights under the General Data Protection Regulation, including the right to access your personal data, the right to rectification of inaccurate data, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability, and the right to object to processing. To exercise any of these rights, contact us at hello@motorpartsfinder.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.
6. Cookies and Tracking
We use essential cookies required for the operation of our platform, including session management and authentication. Functional cookies remember your preferences, language settings, and search filters. Analytics cookies help us understand how visitors interact with our platform, allowing us to measure and improve performance. We may use marketing cookies to deliver relevant advertisements on third-party platforms. You can control cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect the functionality of our service. For detailed information about the cookies we use, please see our Cookie Policy.
7. Data Retention
We retain your account information and search history for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention and dispute resolution. Anonymised usage data may be retained indefinitely for analytics and service improvement. Payment records are retained for the period required by applicable tax and financial regulations. Backup copies of data may persist in encrypted form for up to 90 days after deletion from our primary systems.
8. Contact and Updates
For privacy-related enquiries, data access requests, or to exercise your data protection rights, contact our data protection team at hello@motorpartsfinder.com. We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. Material changes will be communicated via email notification or prominent notice on our platform at least 14 days before taking effect. Your continued use of MotorPartsFinder after changes become effective constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.