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Acceptable Use Policy

Last updated: 2026-02-27

1. Purpose and Scope

This Acceptable Use Policy outlines the rules and guidelines for using MotorPartsFinder's services, including our website, mobile applications, APIs, and all associated features. This policy applies to all users, including registered account holders, trial users, and visitors. By using MotorPartsFinder, you agree to comply with this policy in its entirety. This policy exists to ensure that all users can enjoy a safe, fair, and productive experience when searching for motor vehicle parts. Violations of this policy may result in temporary suspension, permanent termination of your account, or legal action where warranted.

2. Permitted Use

MotorPartsFinder is designed for individuals and businesses seeking to locate motor vehicle parts across online marketplaces. Permitted uses include creating and managing parts search alerts within your subscription limits, reviewing and comparing search results across multiple marketplaces and countries, managing your account settings, notification preferences, and payment information, sharing individual search results with colleagues, mechanics, or business partners, and using our platform's features as intended and documented. You may use MotorPartsFinder for both personal and commercial purposes, provided such use complies with all applicable laws and the terms outlined in this policy.

3. Prohibited Activities

The following activities are strictly prohibited on MotorPartsFinder: systematic scraping, crawling, or automated extraction of data from our platform without express written permission; attempting to access, modify, or interfere with our systems, servers, or networks through hacking, reverse engineering, or other unauthorised means; creating multiple accounts to circumvent subscription limits, free trial restrictions, or enforcement actions; using the service to facilitate the sale or distribution of stolen, counterfeit, or illegally obtained vehicle parts; impersonating another person, entity, or MotorPartsFinder representative; transmitting malware, viruses, or other harmful code through any part of our platform.

4. API and Automated Access

Access to MotorPartsFinder through automated means, scripts, or APIs is subject to specific usage limits defined by your subscription plan and our API documentation. API keys are issued per account and must not be shared, published, or embedded in client-side code where they may be exposed. Rate limits are enforced to ensure fair access for all users; exceeding these limits may result in temporary throttling or suspension. You must not use API access to build a competing service, create derivative databases of our aggregated data, or circumvent any usage restrictions. All API usage must comply with the general terms of this Acceptable Use Policy.

5. Content and Communication Standards

When interacting with MotorPartsFinder's features, including contact forms, support channels, and any user-generated content areas, you agree to communicate respectfully and refrain from posting content that is defamatory, harassing, threatening, obscene, or discriminatory. You must not submit false or misleading information in your account profile, search criteria, or support enquiries. Feedback and reviews, where applicable, must reflect genuine experiences. You shall not use our platform to distribute spam, unsolicited advertising, or promotional materials. We reserve the right to remove any content that violates these standards and to restrict access for repeat offenders.

6. Security and Account Integrity

You are responsible for maintaining the security and integrity of your MotorPartsFinder account. This includes using strong, unique passwords, enabling any available security features, and promptly reporting any suspected unauthorised access. You must not attempt to probe, scan, or test the vulnerability of our systems or breach any security or authentication measures. You shall not access data that is not intended for you or log into an account you are not authorised to access. If you discover a security vulnerability, we ask that you report it responsibly to hello@motorpartsfinder.com rather than exploiting it. We take security reports seriously and will investigate promptly.

7. Enforcement and Consequences

MotorPartsFinder reserves the right to investigate any suspected violations of this Acceptable Use Policy and to take appropriate action, which may include issuing warnings for minor or first-time violations, temporarily suspending account access pending investigation, permanently terminating accounts for serious or repeated violations, removing or disabling access to content that violates this policy, reporting illegal activities to relevant law enforcement authorities, and pursuing legal action to recover damages or enforce our rights. We will endeavour to provide notice before taking enforcement action, except where immediate action is necessary to protect our users, systems, or legal interests.

8. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy by another user or third party, we encourage you to report it to us at hello@motorpartsfinder.com. Please include as much detail as possible, including the nature of the violation, any relevant account details or URLs, and supporting evidence where available. We will investigate all credible reports and take appropriate action. Reports may be made anonymously if preferred. We will not retaliate against users who report violations in good faith. We review and update this Acceptable Use Policy periodically to address emerging threats, evolving usage patterns, and regulatory changes.